VOLUNTEERS
Q: Where is the tournament being held?
A: The tournament will be at the UW Health Sports Factory 305 S Madison St, Rockford, IL 61104.

Q: Where do I park for the tournament?
A: Please park at the facility's upper-level parking area.

Q: Where do I go when I arrive?
A: When you enter the Sports Factory follow the signs to "Registration".

Q: What should I wear?
A: As a volunteer you will be given an awesome custom shirt for the event which you can pick up at the registration table when you arrive. 

Q: I don't know the first thing about wheelchair rugby - can I still volunteer?
A: Of course!  Most of what you will be doing is simple/self explanatory.  If your assignment requires further explanation we will provide adequate training and you will never be stationed alone.
 
Q: Will I be able to take breaks during my shift?
A: You bet! You will always be working as part of a team and your breaks can be coordinated within your group.

Q: Is food available at the tournament?
A: There is an awesome restaurant right onsite called Owly-Oop Sports Pub

Q: What if I can not make a shift, will be late, or need to leave early?
A: Please contact the volunteer coordinator Karole Sellers at 262-383-0841.  Texting is preferred.

PLAYERS/TEAMS
Q: What is the transportation set-up?
A: Transportation is provided for a to/from the airport and to/from hotel and tournament venue.  Additionally each team will have an accessible vehicle at their disposal for running errands or sight seeing.

Q: What hotels are available for the tournament?
A: Hotel blocks are with The Marriott Rockford and The Hampton Inn Rockford. 

Q: Where do I stow my chair and equipment during the tournament? 
A: Each team will have a secure area where all gear can be stowed during the weekend.  The area will be cordoned off and a security team will be in place.

Q: How do meals work?
A: Lunch is provided to registered players each day.  Players are on their own for breakfast and dinner.  There is a full service restaurant on site at the tournament facility as well.

Q: Can I bring a guest to the banquet?
A: All banquet guests must be pre-registered and ticketed.  There is no fee, but it is important that we have an accurate attendance count.

Q: Is there a dress code for the banquet?
A: It is come as you are, just make sure to wash your hands first.

Q: Will there be massage services available?
A: There will be two massage stations set-up during tournament play.  Reservations are required and sign-up is available on-site each day.

Q: What is the livestream link to share with others or to watch the action afterwards?
A: Links and info will be added soon.

SPECTATORS
Q: Who can attend the tournament and what is the price of admission?
A: The tournament is open to the public and free to attend.  There will be a fan table where you can get noisemakers and create signs to cheer on the athletes.

Q: Is food available at the tournament?
A: There is an awesome restaurant right onsite called Owly-Oop Sports Pub.

Q: What is there to do between game play?
A: Glad you asked - there will be a vendor village set-up where you can browse the offerings from sponsors and local sellers.